Counselling and Psychotherapy via Zoom or Phone
The reality of living in today’s busy world of conflicting schedules, means that attending therapy in-person can be fraught with logistical barriers. Transportation, location, mobility, availability, and time are common barriers in accessing much needed supports.
Consequently, clients are increasingly opting to access Counselling and Psychotherapy via the mediums of Zoom or phone. Accepting that these options may not be ideal interventions for every problematic issue, they do nevertheless provide individuals and couples with convenient, viable, and effective alternatives to face-to-face work.
Recent reviews of empirical data indicate that patients and clinicians using online therapy via video conferencing generally develop a good therapeutic alliance (Békés & Aafjes-van Doorn, 2020; Simpson & Reid, 2014), and online sessions do not differ in effectiveness from in-person sessions (Backhaus et al., 2012; Fernandez et al., 2021; Shklarski et al., 2021; Simpson, 2009).
How it works
- Make contact to pose any queries you may have (optional)
- Free 15 minute phone or Zoom consultation (optional). It is important to note that the business of counselling does not begin during this conversation.
- Book your preferred time via our online booking system. Appointment fees must be made in advance of phone or Zoom sessions.
Privacy
Whether we meet via Zoom, or over the phone, it’s important that you have access to a private and comfortable place, where you are free to speak without interruption for the duration of your session.
Session duration
Therapy sessions are 50-55 minutes in duration for adults, and where it is agreed that an adolescent is suitable for remote appointments, sessions are up to 45 minutes in duration.
Cancellation Policy
Maintaining regularity in your appointment attendance is absolutely crucial for productive and meaningful therapeutic work to take place. Our availability for private client work is often limited and there may be a waiting list for appointments. Therefore, if you cannot attend it is very important that you provide as much notice as possible.
Please note that if you cancel your appointment within 24-48 hours of your scheduled session time you will incur a charge of 50% of the full fee. Cancellations within the final 24 hours of the scheduled session are liable for the full fee.
If you provide notice exceeding 48 hours that you are unavailable to attend, then no extra charges will apply.

